Connect to HaloITSM — a popular IT Service Management tool — and visualize data without writing code or complex queries.
This plugin is similar to the HaloPSA data source, but specialised for HaloITSM.
Supports:
- Real-time visibility into incidents, service requests, problems, and changes. Includes status, priority, Service Level Agreement (SLA) state, assigned agent, category, and more.
- Access to saved reports from HaloITSM. Useful for monthly KPIs, compliance reporting, and trend analysis.
