Changelog
Follow up on the latest improvements andย updates.
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new
improved
fixed
Monthly Update
Changelog - October Update
This month introduces the Azure Managed Prometheus data source, bringing native PromQL support for Azure Monitor in Kubernetes and Azure workloads. The release also delivers multiple performance and usability improvements across dashboards, navigation, and monitoring, along with numerous stability and bug fixes. Notable plugin enhancements include updates for HaloPSA and Jira Service Management, alongside a wide range of improvements across Azure, CloudFlare, Dynatrace, Google Cloud, Microsoft 365, MSSQL, Prometheus, SolarWinds, and UptimeRobot.
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โญ๏ธ New features
๐ Azure Managed Prometheus data source: A PromQL-based data source for Azure Monitor Prometheus, enabling visualization and monitoring of Kubernetes and Azure workloads.
โจ Other enhancements
- Data SourceDedicated category for Community data sources (SAAS-7836)
- Data SourcesUnlinked data sources now show their connection status (SAAS-8164)
- Line ChartNow supports string and numerical columns on the X-Axis (SAAS-8014)
- MonitoringMitigated intermittent monitor evaluation failures by using the last monitor state (SAAS-6891)
- NavigationSupports the down arrow to select a workspace in the drop-down list (SAAS-8170)
- ObjectsIntroductory content is now displayed when the user has no collections (SAAS-8258)
- SQL AnalyticsReference dashboard variables using Mustache syntax in SQL queries (SAAS-8204)
- Tile EditorRenameShapingtoFilter | Group | Sort(SAAS-8233)
- TimeframeNo longer shows a timeframe warning when None is selected (SAAS-8212)
- PerformanceDashboards with many tiles now load and render more quickly (SAAS-6925)
- PerformanceThe navigation bar is much faster to render and responds more quickly when navigating between dashboards (SAAS-8262)
- PerformanceThe Image tile now only requests the image once for improved performance (SAAS-7364)
- PerformanceThe performance when rendering the Scalar and Text tiles has been improved (SAAS-7043)
๐ Bug fixes
- Bar ChartCould display an error in some time zones/locales when using a DateTime X-axis (SAAS-8288)
- Data ExplorerData source indexing can cause the Data Explorer to crash (SAAS-8260)
- Data SourceIcon not shown on indexing modal after OAuth configuration (SAAS-7889)
- Line GraphIncorrectly auto-matched with an incompatible dataset (SAAS-8241)
- SharingUser is not scrolled to the tile on shared dashboards (SAAS-8122)
- Tile Editorcan enable Monitoring and KPI when there is not yet data on the splash screen (SAAS-8269)
- Tile EditorโLearn moreโ link on the Parameters tab is not working (SAAS-8209)
- Tile EditorA data source that's indexing is not shown on the splash screen (SAAS-8146)
- Tile EditorObjects in the Object step are not shown as selected while using a variable (SAAS-8111)
- Tile EditorParameters tab doesn't open when selecting recent data stream (SAAS-8257)
- Tile EditorWhen using a global data stream, the correct data source is not selected (SAAS-8193)
- TilesVisualization errors show instead of โNo dataโ in some circumstances (SAAS-8126)
๐ Plugin improvements
Azure
- Improvement to the Cost Forecast data stream to support timezones and error handling (PLUG-4204 / PLUG-2214)
- Ignore dashboard timeframe no longer triggers an error with the Log Analytics data stream (PLUG-1783)
Azure Managed Prometheus
- New data source (PLUG-4011)
CloudFlare
- GraphQL stream doesn't work for httpRequestsAdaptive(PLUG-4224)
Dynatrace
- Metrics data streams now work correctly with connected on-prem environments (PLUG-1391)
Google Cloud
- BigQuery data stream now supports a None timeframe and Mustache timeframe in queries (PLUG-4137)
HaloPSA
- New out-of-the-box dashboards (PLUG-4054)
- Tickets data stream: now supports a None timeframe(PLUG-4035)
- Quotes data stream: status filters are now listed and working correctly (PLUG-4155)
- Quotes data stream: re-released with improved performance and scalability (PLUG-4056)
- Invoices data stream: sorting by Due Date now works correctly (PLUG-4110)
- Invoices data stream no longer returns related tickets and custom fields for scalability reasons (PLUG-4195)
- Warnings are exposed to users when unauthorized to fetch related ticket data (PLUG-4070)
Jira Service Management
- New JQL data stream (PLUG-3390)
- Major improvements to the Requests data stream, now supports aggregation, custom fields, CSAT, SLA, and offers greater flexibility and scalability (PLUG-3391, PLUG-3395, PLUG-3394)
- Supports scoped API tokens (PLUG-3828)
- Improved stability during setup, indexing, and data streaming (PLUG-3306, PLUG-3305, PLUG-3396, PLUG-3303, PLUG-1853, PLUG-1421)
Microsoft 365
- New License Usage data stream (PLUG-3875)
MSSQL
- All data streams now support a None timeframe (PLUG-4138)
- No longer shows an error when the query returns an empty result set (PLUG-4117)
- Remove the unnecessary object duplicate when scoping (PLUG-4139)
Prometheus
- Metric data stream no longer errors when the filter by label field is added then removed (PLUG-2476)
- Editing a data stream no longer causes random code 500 errors (PLUG-1803)
SolarWinds
- Health data streams can now scope to Groups to show group health, with an optional JSON parameter to show group members (PLUG-4146)
- SWQL data streams now support Mustache, useful for linking to variables or timeframe parameterization (PLUG-4147)
- Improve stability during indexing (PLUG-4191)
UptimeRobot
- Data streams now match on Monitors instead of all potentially irrelevant objects (PLUG-647)
This new data source is a PromQL-based data source designed specifically for Azure Monitor managed service for Prometheus (aka AMP).
Use this data source to visualize and monitor your Kubernetes environment in Azure. This data source can be used alongside Azure Monitor Alerts, Log Analytics, App Insights and other data sources to get a complete view of your Azure resources and workloads.
The data source offers:
- Support for Azure authentication
- Out-of-the-box dashboards for Kubernetes cluster, node and namespace
- Custom PromQL queries

new
improved
fixed
Monthly Update
Changelog - September Update
This month we've released a major improvement to the tile editor that makes building dashboards smoother and faster with a new Data Source tab in the tile editor, helping you easily find and select the right data. Weโve also added live previews and safeguards to the KPI panel, support for multiple Y-axes in bar graphs, and improved onboarding. Numerous UI fixes enhance the overall experience, while plugins like HaloPSA, Microsoft 365, and MSSQL gain powerful new data streams and clearer setup guidance. Together, these updates make SquaredUp more intuitive, reliable, and insightful - helping you explore, visualize, and share your data with even greater ease!
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โญ๏ธ New features
๐ Filtering data sources in the tile editor: Weโve added a new Data Source tab to the tile editor, making it easier to choose the right data source when building a tile.
โจ Other enhancements
- KPIPanel in the tile editor now includes a live preview, helpful links, and safeguards against creating KPIs with no data. (SAAS-8089 / SAAS-8087 / SAAS-8077 / SAAS-8076 / SAAS-8074)
- DonutsCan display automatically when there is only one row/column (SAAS-8029)
- Bar GraphSupports multiple Y-Axis (SAAS-7965)
- Tile EditorVisualisation errors and warnings are now hidden when the dataset is empty (SAAS-7915)
- Tile EditorDeprecated the _SquaredUp / Health_ data stream to improve the UX (SAAS-8149)
- DrilldownOobject details tab now shows all available data streams (SAAS-7869)
- OnboardingNudges to add your first data source and dashboards are now shown in the navigation bar (SAAS-7878)
๐ Bug fixes
- Bar ChartWhen using multiple Y-Axis, the order is preserved based on columns (SAAS-8085)
- Bar ChartAnnotations now show percentages when percentage mode is selected (SAAS-8073)
- Bar ChartGridlines are now displayed in horizontal mode (SAAS-8040)
- Bar ChartSorting is applied by default, but can be overridden using Shaping (SAAS-8058)
- CollectionsUsers can now filter out built-in objects when there is only one data source (SAAS-7948)
- Data SourcesIt is no longer possible to cancel and fail the OOB installation when adding a data source (SAAS-8035)
- EmbedOne-row links now correctly auto-select the Embed visualisation (SAAS-8051)
- ExploreEnsure data stream links from the Data Source Page always pre-populate correctly (SAAS-8082)
- MonitoringPartially configured monitors now return Unknown status instead of Success (SAAS-6094)
- MonitoringAn incomplete configuration can no longer be saved (SAAS-6038)
- NavigationLong data source names are no longer truncated unexpectedly (SAAS-8066)
- TerraformNull values are no longer accepted when using the API for dashboard ordering (SAAS-8049)
- Tile EditorA data stream limited to a single object now allows the single object to be deselected (SAAS-8095)
- Tile EditorThe Objects tab no longer overflows on smaller screens (SAAS-8124)
- Tile EditorEmpty sort criteria are no longer displayed (SAAS-8068)
- VariablesThe variable dropdown is now displayed correctly in light mode (SAAS-8125)
๐ Plugin improvements
Azure
- More informative error message when Sentinel Workspaces have insufficient permissions to index (PLUG-793)
- Prominent warning when a billing account is missing during setup (PLUG-3953)
Azure DevOps
- Indexing no longer succeeds and now reports an error with invalid credentials (PLUG-4072)
Elasticsearch
- Error no longer generated with correct credentials (PLUG-4046)
GitHub
- Security data streams now support a timeframe selection (PLUG-4065)
- More useful error messages reported to user on setup (PLUG-3860)
HaloPSA
- New Ticket Lists data stream (PLUG-4096)
- New Invoices data stream returns more results at scale (PLUG-4055)
- Custom Reports are now available in the Reports data stream (PLUG-4053)
- Invoice payment status field now shows correctly (PLUG-4048)
- Tickets data stream now retrieves custom priorities for SLAs (PLUG-4133)
- Sorting by due date now supported for Invoices data stream (PLUG-4110)
- Drilldown links added to all data streams (PLUG-4020)
- Links to HaloPSA portal added to all relevant data streams (PLUG-4120)
- Deprecated the Reports List data stream (PLUG-4111)
- More info during setup when specific admin permissions are missing (PLUG-4084)
- No longer requires an admin scope for basic authentication (PLUG-4069)
Google Cloud
- BigQuery data stream now supports a None timeframe (PLUG-4082)
Jira
- JQL Over Time data stream now uses the latest supported endpoint for improved stability (PLUG-4051)
- JQL Over Time data stream no longer returns results in the future (PLUG-4085)
Microsoft 365
- New Exchange and EntraID data stream (PLUG-3691)
- Microsoft Teams Devices data stream now correctly handles missing devices with null values (PLUG-4062)
MSSQL
- New Stored Procedures data stream (PLUG-4083)
ODBC
- Now supports testing the connection during setup (PLUG-3584)
SCOM
- All health data streams can pre-filter using SCOM criteria and optionally return object properties (PLUG-3878)
UptimeRobot
- All data streams now match on all imported objects (PLUG-3886)
- Events Log data stream now correctly filters on the selected scope (PLUG-4023)
VMware
- New maintenance mode column on Health data streams (PLUG-3466)
Zendesk
- Aggregation on the Tickets data stream now supports Solved and Due dates (PLUG-4060)
- Tickets data stream can now aggregate by Requester (PLUG-4059)
Weโve added a new Data Source tab to the tile editor, making it easier to choose the right data source when building a tile.
This is especially useful if you have
multiple
data sources for the same plugin - for example, AWS Prod, AWS Dev, and AWS Test. By filtering data sources earlier in the flow, youโll narrow down your options in later steps and keep things streamlined.And donโt worry, if you only have one data source, weโll automatically skip this step so the process stays as simple as ever.
This update is part of our ongoing effort to simplify and improve the experience of visualizing data with SquaredUp.

new
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fixed
Monthly Update
Changelog - August Update
This monthโs update brings two major new features: Custom Columns, giving you the flexibility to add your own fields to any dataset with powerful expressions, and the brand new RollUp data source, which lets you see the health of your workspaces and dashboards at a glance.
Weโve also delivered a refreshed navigation bar, smoother chart defaults, clearer data source error handling, and plenty of plugin upgrades - from new Azure policy compliance and GitHub dashboards, to HaloPSA, and fresh out-of-the-box streams for UptimeRobot and Zendesk. As always, lots of bugs have been squashed along the way to keep things running smoothly!
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โญ๏ธ New features
๐ Creating custom columns: You can now add custom columns to any dataset, powered by our Mustache-style syntax called
Expressions
.๐ฆ RollUp: The new RollUp data source provides a high-level view of health across your workspaces and dashboards.
โจ Other enhancements
- BlocksNow supports any link column as drilldown link (SAAS-7801)
- Data SourcesConnection/indexing errors are now shown more prominently (SAAS-7895)
- DonutsNow default to value/label for ease of use (SAAS-7867 / SAAS-7970)
- FormattingExpressions with single braces are now ignored as expected (SAAS-7977)
- NavigationThe navigation bar has been updated with section icons and improved layout (SAAS-7992)
- TerraformThe JSON of a data source can be copied from the UI, learn more (SAAS-7982)
๐ Bug fixes
- Custom ColumnsFixed an issue with custom boolean-to-health mapping not working when overriding default values (SAAS-7914)
- Custom ColumnsFixed an issue with the keyboard shortcut hint overlapping content (SAAS-8038)
- ImageArrowheads in SVGs created using Microsoft Visio now display correctly (SAAS-7954)
- Tile EditorData sources in an error state are now displayed so the user can take action (SAAS-7893)
- Tile EditorObjects automatically selected via a dynamic selection now display a checkbox and tooltip to make manual selection clearer (SAAS-7934)
- KPIAPI endpoint no longer returns an incorrect value when using a dynamic scope (SAAS-7830)
๐ Plugin improvements
AWS
- Apply button added to all relevant AWS data streams for more efficient querying (PLUG-3996)
- Log Insights query now returns all results as per AWS console (PLUG-3983)
Azure
- Streamlined the list of data streams, merged two Azure Monitor metrics into one called Metrics, deprecated stand-alone metrics, which are now available in the new Metrics data stream (PLUG-3928)
- New policy compliance data streams (PLUG-3920)
- New Data Explorer KQL Query data stream (PLUG-3872)
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Azure DevOps
- WIQL data streams support None timeframe by default (PLUG-3988)
- No longer indexes branches by default (PLUG-3902)
GitHub
- Search Query data stream supports a new mechanism to return more data at scale (PLUG-3956)
- Pull Requests and Issues data streams support new paging mechanism (PLUG-3778)
- Security data streams support scoping at the organization level with improved performance (PLUG-3807)
- New Issues out-of-the-box dashboard (PLUG-4007)
Jira
- Improved error messages when testing the connection (PLUG-4052 / PLUG-4012)
HaloPSA
- Improved logic for more reliable object indexing and overall stability (PLUG-4010 / PLUG-4045)
- Assigned To field on Tickets data stream now correctly shows the assigned agent (PLUG-4026)
- Changing the timeframe in the Tickets data stream now returns consistent results (PLUG-4032)
- Invoices data stream no longer switches to unscoped when more than 1 client is selected (PLUG-4049)
MongoDB
- No longer passes the test when invalid credentials are used (PLUG-3997)
UptimeRobot
- New out-of-the-box dashboards (PLUG-3981)
Zendesk
- New Omnichannel data streams (PLUG-3062)
new
RollUp
The new RollUp data source provides a high-level view of health across your workspaces and dashboards. These are ideal for stakeholders who want to see status at a glance.โโโโโ๏ปฟโ๏ปฟโโโโโโ๏ปฟ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโโโโโโ๏ปฟโโโโโโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโโโโโโ๏ปฟโโโโโโ๏ปฟโโโ๏ปฟโโโโ๏ปฟโโโโโโโ๏ปฟ๏ปฟโโโโโโ๏ปฟโโโโโโโโโโ๏ปฟโโโโโโโโโโโโโโโ๏ปฟโโโโโโโโ๏ปฟ๏ปฟโ๏ปฟโ๏ปฟโ๏ปฟโโโ๏ปฟโโโโโโโโโโโโ๏ปฟ๏ปฟโโ๏ปฟ๏ปฟโโโ๏ปฟโโ๏ปฟโโโ๏ปฟ๏ปฟโ๏ปฟโโโโโโโโ๏ปฟ๏ปฟโโโโโโ๏ปฟโโ๏ปฟโโโโโโโโ๏ปฟโโ๏ปฟโโโโ๏ปฟ๏ปฟโโโโโโโโโโโโโ๏ปฟโโโโ๏ปฟ๏ปฟโโ๏ปฟโโโ๏ปฟ๏ปฟโโโโโโโโโ๏ปฟ๏ปฟโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโโโโโโ๏ปฟโโ๏ปฟโโโโโโโ๏ปฟโโโโโโโโ๏ปฟ๏ปฟโโ๏ปฟโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟ๏ปฟโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟโโโโ๏ปฟโโ๏ปฟโโโโโโโ๏ปฟโโโโโ๏ปฟโโ๏ปฟโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโ๏ปฟโโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโ๏ปฟโโโโโโโโโโ๏ปฟโ๏ปฟโโโโโ๏ปฟโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโโ๏ปฟโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโ๏ปฟโ๏ปฟโ๏ปฟโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟ๏ปฟโโโโโโ๏ปฟโโโ๏ปฟโโโโโโโโโ๏ปฟโโ๏ปฟโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโโโโ๏ปฟโโโโโโโ๏ปฟ๏ปฟโโโโโโโ๏ปฟ๏ปฟโโโโโ๏ปฟโโโโโโโ๏ปฟโโโโโโโโ๏ปฟ๏ปฟโโโ๏ปฟโโโโโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโโโโ๏ปฟโโโโโโโโโ๏ปฟโ๏ปฟโโโโโโโ๏ปฟโโโโโ๏ปฟโโโโโ๏ปฟโโโโโโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟโโโโโโโโ๏ปฟโโโโ๏ปฟโโโโโโโโโโ๏ปฟโโโโโโ๏ปฟโโโโโโโโ๏ปฟโโโโโโ๏ปฟโโโโโโโโ๏ปฟ๏ปฟโโโ๏ปฟโโโโโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโโโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโ๏ปฟโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟโโโโโโโโ๏ปฟโโ๏ปฟโโโโโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟ๏ปฟ๏ปฟโโโโโโโโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโโโโ๏ปฟโโ๏ปฟ๏ปฟโโโโโโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโ๏ปฟโโโโโโโโโโโโ๏ปฟ๏ปฟโโโโโ๏ปฟโโโโโโโโโ๏ปฟโโ๏ปฟโโโ๏ปฟ๏ปฟโ๏ปฟโโโโโโโโโโโโโโโโโโโ๏ปฟ๏ปฟโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟโโโโ๏ปฟโโ๏ปฟโโโโโโโ๏ปฟโโโโโ๏ปฟโโ๏ปฟโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโ๏ปฟโโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโ๏ปฟโโโโโโโโโโ๏ปฟโ๏ปฟโโโโโ๏ปฟโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโโ๏ปฟโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโ๏ปฟโโโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟ๏ปฟโโโโโโ๏ปฟโโโ๏ปฟโโโโโโโโโ๏ปฟโโ๏ปฟโโโโโโโโโโ๏ปฟโโโโโโโ๏ปฟโโโโโโโ๏ปฟ๏ปฟโโโโโโโ๏ปฟ๏ปฟโโโโโ๏ปฟโโโโโโโ๏ปฟโโโโโโโโ๏ปฟ๏ปฟโโโ๏ปฟโโโโโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโโโโ๏ปฟโโโโโโโโโ๏ปฟโ๏ปฟโโโโโโโ๏ปฟโโโโโ๏ปฟโโโโโ๏ปฟโโโโโโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟโโโโโโโโ๏ปฟโโโโ๏ปฟโโโโโโโโโโ๏ปฟโโโโโโ๏ปฟโโโโโโโโ๏ปฟโโโโโโ๏ปฟโโโโโโโโ๏ปฟ๏ปฟโโโ๏ปฟโโโโโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโ๏ปฟโโโโโโโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโโโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโ๏ปฟโ๏ปฟโโโโโโโ๏ปฟโ๏ปฟโ๏ปฟโโโโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟโโโโโโโโ๏ปฟโโ๏ปฟโโโโโโโ๏ปฟโโโ๏ปฟโโโโโโโ๏ปฟ๏ปฟโ
You can add a RollUp tile by navigating to any dashboard, clicking on a blank space to add a tile, and selecting the RollUp option from the list of data sources.

You can now add
custom columns
to any dataset, powered by our Mustache-style syntax, Expressions
.This opens up all sorts of possibilities, including:
- Running calculations or currency conversions
- Mapping values to states/booleans (e.g. flagging values above a threshold)
- Creating dynamic drilldown links (e.g. building a ticket URL from an ID)

new
improved
fixed
Monthly Update
Changelog - July Update
July was a jam-packed month for plugins, with the new Freshdesk data source and major improvements across Azure, Azure DevOps, GitHub, Jira, Zendesk, and more, including a more capable Azure Monitor metric stream, streamlined data stream lists, new filtering and scalability options, and lots of new data streams and out-of-the-box dashboards.
A powerful new custom timeframe feature now lets you define advanced date ranges like โlast 4 hoursโ or โthis fiscal year,โ alongside many more improvements and bug fixes.
---
โญ๏ธ New features
๐ Custom timeframe: The new custom timeframe feature lets you define your own time ranges, including advanced options like โlast 4 hoursโ or โthis fiscal yearโ and fixed start/end dates.
๐ Freshdesk data source: The new Freshdesk data source gives instant visibility with prebuilt dashboards for ticket trends, performance, and satisfaction, plus detailed agent/group views and rich data streams for deeper insights.
๐ New out-of-the-box dashboards: for Azure, Azure DevOps, GitHub, Jira, Zendesk and CloudFlare
โจ Other enhancements
- DashboardsThe + button for adding new tiles has been made clearer (SAAS-7690)
- DashboardsAbility to hide the X/Y axis label on bar and line graphs (SAAS-7690)
- NavigationThe + button for adding new dashboards has been made clearer (SAAS-7856)
- NotificationsUse a shared dashboard link to drilldown when available (SAAS-7401)
- Tile EditorMore control over the height of query windows (SAAS-7649)
๐ Bug fixes
- DashboardsEditing the dashboard JSON is now saved correctly (SAAS-7917)
- DashboardsPerformance improvements when loading large numbers of dashboards (SAAS-7909)
- DashboardsPerformance improvements when switching between dashboards (SAAS-7833)
- ExportImage export now shows the fixed timeframe indicator on tiles (SAAS-6193)
- ObjectsSearch on the data source overview page now works correctly with the source type column (SAAS-4184)
- PerspectivesDrilldowns from one perspective to another now works correctly (SAAS-7870)
- Tile EditorThe layout and spacing for the Objects tab has been improved (SAAS-7817, SAAS-7923)
- Tile EditorThe name of the object is no longer truncated (SAAS-7912)
- Tile EditorClearing the filter on the object's data source now correctly resets the category to All (SAAS-7704)
- TilesCopying tiles with variables/expressions now hardcodes those values (SAAS-7781)
- UITooltips can now be interacted with on MacOS (SAAS-7831)
- VariablesVariables no longer disappear when switching workspace (SAAS-7847)
๐ Plugin improvements
Artifactory
- Imports no longer fail when payload size is above limit (PLUG-3865)
AWS
- Cost data stream now automatically selects next highest available timeframe (PLUG-3779)
Azure
- New out-of-the-box dashboards (PLUG-3824)
- New service health advisories data stream (PLUG-3625)
- Monitor metric data stream now retrieves all namespaces, includes KQL-based metrics, and re-targets insights metrics to the app (PLUG-3944)
Azure DevOps
- New out-of-the-box dashboards (PLUG-3560)
- Streamlined the list of data streams -> easier to find the right one (PLUG-3898)
- Drilldown links available to more data streams (PLUG-3900)
- No longer warns when disabled repos are skipped (PLUG-3977)
- Apply Button added to WIQL data streams for more efficient querying (PLUG-3910)
Cloudflare
- New out-of-the-box dashboards (PLUG-3835)
GitHub
- New out-of-the-box dashboards (PLUG-3632)
- Streamlined the list of data streams -> easier to find the right one (PLUG-3455)
- Pull Requests and Issues data streams supports a new mechanism to return more data at scale (PLUG-3874)
- Pull Requests and Issues data streams support new filtering options (PLUG-3955)
HaloPSA
- Auth errors fixed when connecting to the data source (PLUG-3916)
Jira
- New Filters perspectives on out-of-the-box dashboards (PLUG-3931)
- Streamlined the list of data streams -> easier to find the right one (PLUG-3899 / PLUG-3894)
- Components, labels and versions are now optional objects to index (PLUG-3942)
- All data fields are now returned correctly when using a scoped token (PLUG-3940)
Sample Data
- New out-of-the-box dashboards (PLUG-3839)
ServiceNow
- Apply Button added to query data streams for more efficient querying (PLUG-3890)
Snyk
- Region choice when setting up the data source (PLUG-3820)
Zendesk
- Streamlined the list of data streams -> easier to find the right one (PLUG-3784 / PLUG-3907)
- New Tickets & Metrics data stream: more scalable, new options to include metrics, SLA, custom columns, organization fields and filter by tag (PLUG-3915, PLUG-3481, PLUG-3884)
- Major improvements to the scalability of the Tickets Query data stream (PLUG-3915)
- Key values like status, type and priority are now capitalised (PLUG-3796)
new
improved
New out-of-the-box dashboards
Weโve released redesigned OOB dashboards for Azure, Azure DevOps, GitHub, Jira, Zendesk, Cloudflare, and Sample Data. These dashboards make it easier to explore your data. Click into an area of interest, drill down into perspectives, and uncover more insightful metrics than ever before.
To get them:
- Click the data source logo in the nav bar to open its overview page.
- Hit Install Dashboards and theyโll appear in a brand-new folder in your nav bar, ready to use.
- Go explore and see whatโs new!

Gain instant visibility into your Freshdesk environment with this new data source. Prebuilt dashboards highlight ticket trends, agent and group performance, satisfaction ratings, and more. Explore detailed views for agents and groups, and tap into rich data streams like Tickets by Agent or Group to surface the insights that matter.

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