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Changelog - July Update

July was a jam-packed month for plugins, with the new Freshdesk data source and major improvements across Azure, Azure DevOps, GitHub, Jira, Zendesk, and more, including a more capable Azure Monitor metric stream, streamlined data stream lists, new filtering and scalability options, and lots of new data streams and out-of-the-box dashboards.
A powerful new custom timeframe feature now lets you define advanced date ranges like “last 4 hours” or “this fiscal year,” alongside many more improvements and bug fixes.
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⭐️ New features
🔍 Custom timeframe: The new custom timeframe feature lets you define your own time ranges, including advanced options like “last 4 hours” or “this fiscal year” and fixed start/end dates.
🔌 Freshdesk data source: The new Freshdesk data source gives instant visibility with prebuilt dashboards for ticket trends, performance, and satisfaction, plus detailed agent/group views and rich data streams for deeper insights.
📊 New out-of-the-box dashboards: for Azure, Azure DevOps, GitHub, Jira, Zendesk and CloudFlare
✨ Other enhancements
  • Dashboards
    The + button for adding new tiles has been made clearer (SAAS-7690)
  • Dashboards
    Ability to hide the X/Y axis label on bar and line graphs (SAAS-7690)
  • Navigation
    The + button for adding new dashboards has been made clearer (SAAS-7856)
  • Notifications
    Use a shared dashboard link to drilldown when available (SAAS-7401)
  • Tile Editor
    More control over the height of query windows (SAAS-7649)
🐞 Bug fixes
  • Dashboards
    Editing the dashboard JSON is now saved correctly (SAAS-7917)
  • Dashboards
    Performance improvements when loading large numbers of dashboards (SAAS-7909)
  • Dashboards
    Performance improvements when switching between dashboards (SAAS-7833)
  • Export
    Image export now shows the fixed timeframe indicator on tiles (SAAS-6193)
  • Objects
    Search on the data source overview page now works correctly with the source type column (SAAS-4184)
  • Perspectives
    Drilldowns from one perspective to another now works correctly (SAAS-7870)
  • Tile Editor
    The layout and spacing for the Objects tab has been improved (SAAS-7817, SAAS-7923)
  • Tile Editor
    The name of the object is no longer truncated (SAAS-7912)
  • Tile Editor
    Clearing the filter on the object's data source now correctly resets the category to All (SAAS-7704)
  • Tiles
    Copying tiles with variables/expressions now hardcodes those values (SAAS-7781)
  • UI
    Tooltips can now be interacted with on MacOS (SAAS-7831)
  • Variables
    Variables no longer disappear when switching workspace (SAAS-7847)
🔌 Plugin improvements
Artifactory
  • Imports no longer fail when payload size is above limit (PLUG-3865)
AWS
  • Cost data stream now automatically selects next highest available timeframe (PLUG-3779)
Azure
  • New out-of-the-box dashboards (PLUG-3824)
  • New service health advisories data stream (PLUG-3625)
  • Monitor metric data stream now retrieves all namespaces, includes KQL-based metrics, and re-targets insights metrics to the app (PLUG-3944)
Azure DevOps
  • New out-of-the-box dashboards (PLUG-3560)
  • Streamlined the list of data streams -> easier to find the right one (PLUG-3898)
  • Drilldown links available to more data streams (PLUG-3900)
  • No longer warns when disabled repos are skipped (PLUG-3977)
  • Apply Button added to WIQL data streams for more efficient querying (PLUG-3910)
Cloudflare
  • New out-of-the-box dashboards (PLUG-3835)
GitHub
  • New out-of-the-box dashboards (PLUG-3632)
  • Streamlined the list of data streams -> easier to find the right one (PLUG-3455)
  • Pull Requests and Issues data streams supports a new mechanism to return more data at scale (PLUG-3874)
  • Pull Requests and Issues data streams support new filtering options (PLUG-3955)
HaloPSA
  • Auth errors fixed when connecting to the data source (PLUG-3916)
Jira
  • New Filters perspectives on out-of-the-box dashboards (PLUG-3931)
  • Streamlined the list of data streams -> easier to find the right one (PLUG-3899 / PLUG-3894)
  • Components, labels and versions are now optional objects to index (PLUG-3942)
  • All data fields are now returned correctly when using a scoped token (PLUG-3940)
Sample Data
  • New out-of-the-box dashboards (PLUG-3839)
ServiceNow
  • Apply Button added to query data streams for more efficient querying (PLUG-3890)
Snyk
  • Region choice when setting up the data source (PLUG-3820)
Zendesk
  • Streamlined the list of data streams -> easier to find the right one (PLUG-3784 / PLUG-3907)
  • New Tickets & Metrics data stream: more scalable, new options to include metrics, SLA, custom columns, organization fields and filter by tag (PLUG-3915, PLUG-3481, PLUG-3884)
  • Major improvements to the scalability of the Tickets Query data stream (PLUG-3915)
  • Key values like status, type and priority are now capitalised (PLUG-3796)